Ambivista allows you to get the feedback you need to keep your customers happy and returning.
Whenever we experience a life event, there is an emotional reaction that somehow shapes our future action or inaction. The same holds true when speaking about customer experiences. Customer satisfaction surveys, especially when used as part of a Voice of Customer (VOC) program, help you to confirm your customers’ preferences and gather their ideas. Ultimately, high levels of customer satisfaction are strong predictors of loyalty, retention, and referrals.
Our Customer Satisfaction Model
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What Our Clients Are Saying
I was involved in the initial tour of Ambivista, and it is a comprehensive and robust tool that rivals other "big box" cloud and software based survey tools that I have encountered in the past, including Survey Monkey and Inquisite.
We evaluated 7 competitors before ultimately deciding on Ambivista. It's the best decision we could have made for our organization.
I’ve had the pleasure of working with Ambivista on several projects. I am continually amazed at everything they are able to accomplish with high quality and professionalism.
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