Employee satisfaction surveys are an important part of the modern workplace. Employers need to understand how content their employees are in order to make sure that they will stick around and continue being good organizational citizens. Indeed, satisfied employees are more likely to be engaged, so it’s important to assess for this.
But not every organization administers employee satisfaction surveys. This is because they may not necessarily believe that these employee surveys are valuable to them. Yet these surveys are arguably crucial to a long-lasting business. The following are some of the misconceptions associated with employee satisfaction surveys.
Employee Satisfaction Survey Misconceptions:
Myth: Employees always express dissatisfaction
Fact: That’s not true! Employees are often too positive because they don’t want to get caught saying bad things about their managers or employers. You may actually have to find ways to get more honest answers from your employees. So, if your fear is that you’re going to get a lot of employees that complain, the truth is that’s extremely unlikely unless your organization needs a lot of changes.
Myth: Employees only want more incentives or bonuses
Fact: Yes, employees would love higher salaries or incentives. But what employees are often looking for is support and an employer that cares about them. They want to see if you value them. While sometimes that may mean money, other times that means nothing more than fairness and appreciation.
Myth: Employees perceive things “wrongly”
Fact: A leader is only a good leader when people are happy to follow him/her. An organization only supports its workforce when the workforce feels supported. How employees comprehend things often is the truth about your organization, not what you see on paper or what you’ve seen from experience. If the employee doesn’t feel that they’re being treated well from their respective manager, then their manager may not be doing their job. If an employee doesn’t think the organization supports them, then something about the organization is likely missing.
Conduct Employee Satisfaction Surveys in your organization
There are simply too many benefits of conducting employee satisfaction or employee feedback surveys to let these misconceptions prevent you from moving forward. If you are not currently running any satisfaction survey, consider starting today.